The AI virtual receptionist for Australian businesses
MAVRK answers your phone 24/7 on an Australian number, books the job, and texts you what happened. $49/month with 500 call minutes included, about A$75 and billed in USD. 7-day free trial, no card.
Hear it now: call +61 3 4821 5555. It answers as a demo business.
It speaks out loud and answers as the business you typed. Nothing is created and no account is needed.
Or call the live line: +61 3 4821 5555What it costs
Two plans, one flat price each. Prices are in US dollars, which is what we bill; the Australian figure is an estimate at current rates.
AI chat on your website, 24/7, answering from your real services, prices and hours, and taking bookings. One line of code on the site you already have.
Everything in Site chatbot, plus an AI receptionist on your Australian number with 500 call minutes a month, bookings taken, and a text to you after every call. About A$75.
Every plan starts with a 7-day free trial, no card needed, cancel any time. Full details on the pricing page.
Virtual receptionist or AI receptionist?
Australian virtual receptionist services put a person on your line during rostered hours and take a message. An AI receptionist answers every call itself and takes the booking. Where each one fits:
| Compare | Human virtual receptionist | MAVRK AI receptionist |
|---|---|---|
| Hours covered | Rostered hours; after-hours and weekends usually cost extra or are not covered. | 24 hours, every day, including public holidays. |
| What you pay | Quote-based. A part-time receptionist runs about $600 to 2,000 a month. | $49/month with 500 call minutes included (about A$75, billed in USD). Site chatbot alone: $29/month. |
| Time to go live | An onboarding call and a script, typically days. | Paste your website address or upload a price list; it learns your services, prices and hours and answers within minutes. |
| What arrives after a call | A message to call the customer back. | The booking taken, plus a text to you with who called, what they wanted and what was booked. |
| Your number | Forward your calls to the service. | Keep your existing number and forward only the calls you miss, or take a new Australian number. |
| Where your records live | Varies by provider. | AWS data centres in Sydney. See the security page for the one exception during a live call. |
If you want a person answering, a human service is the right choice; MAVRK is AI only. The part-time receptionist range is the one quoted on our pricing page.
Live in three steps
- 1Paste your website address
MAVRK reads your services, prices and opening hours from the pages you already have. A price list PDF works too.
- 2Hear it answer
Call your new number, or the demo line, and ask it what a customer would ask. Fix any gap by uploading a file.
- 3Forward the calls you miss
One dial code on Telstra, Optus or Vodafone sends unanswered calls to the receptionist. Cancel it just as fast.
After-hours answering service: forward only the calls you miss
You do not have to hand over your number. Telstra, Optus and Vodafone each have a dial code that forwards a call only when you do not answer, so you keep picking up during the day and MAVRK takes the 6pm enquiry, the weekend booking and the call that comes in while you are on the tools. The codes, and how to cancel them, are on the call forwarding page.
Built in Sydney for Australian businesses
Mavrk AI Pty Ltd is based in Sydney. Australian numbers, prices you can see before you sign up, and a receptionist set to Australian English by default for Australian businesses. It also serves the United States, with US numbers, so a business with customers in both is covered.
Your data stays in Australia
Call transcripts, bookings, customer details and uploaded files are stored in AWS data centres in Sydney and stay there. During a live call the audio and transcription run on our voice providers in the United States; nothing from the call is stored outside Australia once it ends. The full statement, subprocessors and deletion steps are on the security page.
AI receptionist by business type
Each page shows the calls that get missed in that trade and how the receptionist handles them.
Common questions
Is MAVRK an Australian company?
Yes. Mavrk AI Pty Ltd is based in Sydney. The AI receptionist is sold in Australia and the United States, with phone numbers in both countries.
Do I get an Australian phone number?
Yes. You can take a new Australian number, or keep the number you have and forward the calls you miss to it. Call forwarding on Telstra, Optus and Vodafone takes one dial code.
How much does an AI receptionist cost in Australia?
MAVRK is $49/month with 500 call minutes included, billed in US dollars, which is about A$75 at current rates. There is no per-call or per-minute meter inside the 500 minutes. The site chatbot on its own is $29/month.
Is there a free trial?
Yes. Every plan starts with a 7-day free trial and no card is needed. You can also call the demo line first and hear it answer as a demo business.
Where is my call data stored?
Your call transcripts, bookings, customer details and uploaded files are stored in AWS data centres in Sydney (ap-southeast-2) and stay there. While a call is in progress, the audio and transcription run on our voice providers in the United States; nothing from the call is stored outside Australia once it ends.
Does it work outside Sydney?
Yes. The receptionist is attached to your number, not to a location, so it answers wherever your customers ring from: Melbourne, Brisbane, Perth, Adelaide, regional towns, anywhere in Australia.
Can it answer only after hours?
Yes. Forward calls only when unanswered, or only outside the hours you set, and keep answering yourself the rest of the time. The call-forwarding page has the exact codes for each carrier.
What happens when a caller asks something it cannot answer?
It takes the caller’s details and the question, tells them you will call back, and texts you the summary. Anything sensitive waits for your decision rather than being guessed.
Your phone answered tonight, on an Australian number
Paste your website address or upload a price list. MAVRK learns your services, prices and hours, answers your calls 24/7 and texts you what happened. $49/month with 500 minutes included, after a 7-day free trial.
- Australian numbers
- Data stored in Sydney
- No card for the trial