Manage your company from WhatsApp.
Mavrk connects WhatsApp Business, web chat, customer apps, Knowledge Hub, workflows, departments, and human handoff so every conversation can become owned work.
You manage company work from WhatsApp
Customers ask WhatsApp Business questions
Web chat, forms, and apps create work
Mavrk routes answers, approvals, and handoff
Manage the company from WhatsApp
Ask Mavrk for summaries, create work, check progress, approve actions, and coordinate departments without opening another dashboard.
Answer WhatsApp Business queries
Let customers message your business number while Mavrk answers from approved policies, service information, FAQs, pricing, and workflows.
Use web and app channels
Make your website, web chatbot, and customer apps the front door to work that gets routed into Mavrk departments and workflows.
Channels that connect to the rest of the company.
The goal is not just faster auto-replies. The goal is to make WhatsApp, web chat, and customer apps part of the same system as your knowledge, departments, workflows, approvals, and handoff.
Manage the full company from WhatsApp
Use WhatsApp as the command centre for follow-ups, summaries, approvals, booking checks, task updates, and operational requests.
Answer WhatsApp Business queries from policy
Connect WhatsApp Business to your Knowledge Hub so replies use SOPs, pricing, product docs, FAQs, policy rules, and support playbooks.
Turn every channel into company action
Use web chat, website forms, and customer apps as channels that create workflow tasks, department ownership, approvals, and human handoff.
Keep people in control when risk is higher
When judgement is needed, Mavrk passes the conversation, business context, and recommended next action to the right person.
Common questions about WhatsApp inside Mavrk
These are the questions teams usually ask before making WhatsApp part of their Mavrk workspace.
Can Mavrk use our existing WhatsApp Business account?
Yes. Mavrk is designed to work with your existing WhatsApp Business setup so customer conversations can connect to your Mavrk workspace.
Can I manage company work from WhatsApp?
Yes. You can use WhatsApp to ask for summaries, create follow-ups, check task status, approve sensitive actions, and route work to departments.
What kinds of WhatsApp Business flows can we automate?
Teams usually start with policy questions, support triage, appointment requests, reschedules, reminders, and escalation handoff rules.
How does Mavrk keep answers accurate?
Mavrk grounds replies in your company docs, SOPs, FAQs, pricing rules, and workflow logic instead of relying on generic model guesses.
Can web chat or my customer app also trigger work?
Yes. Website chat, web forms, and customer apps can become channels into the same workflows, departments, approvals, and human handoff model.
What happens when a request needs a human?
Mavrk can escalate to a human operator with the conversation history, business context, and recommended next step intact.
Use WhatsApp, web chat, and customer apps as channels that create action inside the company.
From WhatsApp message to owned outcome
WhatsApp becomes the customer front door. Mavrk reads the message, checks your company context, decides the safe next step, and routes the work into the same workspace your team uses to run the business.
Mavrk only acts when the answer is grounded, the workflow allows it, and the risk level is acceptable.
Four steps from channel to operating system.
Connect the command channel
Use WhatsApp to manage your company and connect the number customers already message.
Add the company brain
Upload the FAQs, policies, services, pricing rules, and documents your team uses to answer correctly.
Set channels and ownership
Decide which requests come from WhatsApp, web chat, website forms, or customer apps, then map each one to the right owner.
Go live, then expand
Start with WhatsApp, then add apps, web chat, calls, connected tools, and deeper workflows as the operation grows.
Get a practical rollout path for your customer channels.
Tell us how your team uses WhatsApp, web chat, customer apps, and website forms today, then map which requests should become answers, approvals, follow-ups, or human handoffs.
Share a few details and we will follow up with the right path to connect your channels to your Mavrk workspace.
Start with one live channel. Add apps, calls, departments, tools, and workflows when you are ready.
Mavrk gives you a practical path: meet customers where they already are, answer with company context, route work into your virtual company, and keep people in control when the request gets more complex.